Scottish Airport Car Parking Staff Praised

A recent survey of airport car parking facilities, in which users were asked to provide feedback on the service they had received, shows that staff at Scottish airport car parks are the most courteous and helpful.

In the survey passengers who had used the airport car parks were asked to rate their experience of the staff, how helpful they were, their politeness and how willing the staff had been to provide assistance above and beyond the call of duty. The office staff and transit bus drivers at Scottish airports were consistently praised and those working in Edinburgh airport’s car parks and the staff at Aberdeen airport’s car parks singled out for special praise due to their willingness to ‘go the extra mile’ in order to help passengers.

Their counterparts working in English airport car parks were also praised but the Scottish staff were found to be consistently polite, helpful and more willing to put themselves out.